Contact Us and Directions
Phone & Fax Numbers | Office Hours | Medical Emergencies
After Hours Urgent Medical Needs | Billing | Insurance & Payment | Referrals
Hospital & Surgery Center Affiliations | Prescription Requests | Employment Opportunities
The friendly staff at Orthopedic Associates of Lancaster (OAL) welcomes your inquiry at (717) 299-4871 and is eager to answer your questions. To schedule an appointment, please call our office or you can use our secure online appointment request form. For your convenience, we have two offices to serve you. Parking is free and we also offer horse posts for our Amish population.
North Pointe Office
170 North Pointe Blvd.
Lancaster, PA 17601
map directions
Our main office and North Pointe Surgery Center for ambulatory surgery, is conveniently located on Oregon Pike, just off Route 30, in North Pointe Plaza.
Willow Street Office
212 Willow Valley Lakes Drive
Suite 201A and 201B
Willow Street, PA 17584
map directions
Note: MRI at this location is in Suite 109
Our Willow Street office is conveniently located at Willow Valley Medical Center off Peach Bottom Road.

Spooky Nook Sports Complex
2913 Spooky Nook Road
Suite 100
Manheim, PA 17545
Phone & Fax Numbers
| |
Phone |
Fax |
Appointments Medication Questions or Refills Tests and Results Questions about Your Care Questions about Returning to Work Insurance and Billing Outpatient Surgery – North Pointe only Physical Therapy – North Pointe Hand Therapy – North Pointe Physical Therapy – Willow Street Hand Therapy – Willow Street |
(717) 299-4871 (717) 299-4871 (717) 299-4871 (717) 299-4871 (717) 299-4871 (717) 299-1928 (717) 735-6650 (717) 391-2496 (717) 517-5040 (717) 517-5043 (717) 517-5043 |
(717) 391-2494 (717) 391-2494 (717) 391-2494 (717) 391-2494 (717) 391-2494
(717) 391-2493 (717) 517-5041 (717) 517-5044 (717) 517-5044 |
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Office Hours
If you have questions about your orthopedic condition or care, please call the office during regular hours and ask for your doctor’s administrative assistant. The administrative assistant can communicate patient concerns to our doctors throughout the day to get your problem resolved in a timely fashion. Should you have a problem that you consider to be an emergency during office hours, please call our office at (717) 299-4871.
Appointments are available Monday - Friday, between the hours of 7 a.m. and 5 p.m.
To schedule an appointment, please call (717) 299-4871 Monday - Friday between the hours of 7:30 a.m. and 5 p.m.
URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITIONAL FOLLOW UP IS NEEDED.
Our physical therapy office hours are:
| |
North Pointe |
Willow Street |
Monday Tuesday Wednesday Thursday Friday Saturday |
7 a.m. - 6 p.m. 7 a.m. - 6 p.m. 7 a.m. - 6 p.m. 7 a.m. - 6 p.m. 7 a.m. – 5 p.m. 8 a.m. - 11 a.m. | 8 a.m. - 5 p.m. 7 a.m. - 2:15 p.m. 8 a.m. - 5 p.m. 7 a.m. - 1 p.m. 7 a.m. – 5 p.m. Closed
|
Our hand therapy office hours are:
| |
North Pointe |
Willow Street |
Monday Tuesday Wednesday Thursday Friday |
8 a.m. - 5 p.m. 8 a.m. - 5 p.m. 8 a.m. - 5 p.m. 8 a.m. - 5 p.m. 8 a.m. - 4 p.m. |
No hours are available at this time |
Our MRI hours for both locations are:
| |
North Pointe |
Willow Street |
Monday Tuesday Wednesday Thursday Friday Saturday |
7 a.m. - 7 p.m. 7 a.m. - 7 p.m. 7 a.m. - 7 p.m. 7 a.m. - 7 p.m. 7 a.m. - 7 p.m. 8 am - 12 noon |
Closed 7 a.m. - 5 p.m. 7 a.m. - 5 p.m. 7 a.m. - 5 p.m. 7 a.m. - 5 p.m. Closed |
Visit www.oalmri.com for information regarding our MRI services.
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Medical Emergencies
In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT!
IMPORTANT:
URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITIONAL FOLLOW UP IS NEEDED.
For orthopedic-related emergencies resulting in a visit to the emergency room, please notify the nurse or physician that you would prefer services from Orthopedic Associates of Lancaster to ensure that our physicians manage your care.
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After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call Orthopedic Associates of Lancaster at (717) 299-4871 and follow the instructions to reach our answering service, which will contact the OAL physician on call. One of our physicians is available 24 hours a day to handle urgent needs and emergencies. Your call will be returned promptly. For weekends, please note:
IMPORTANT:
URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITONAL FOLLOW UP IS NEEDED.
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