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Contact Us

The friendly staff at Orthopedic Associates of Lancaster (OAL) welcomes your inquiry at (717) 299-4871 and is eager to answer your questions. To schedule an appointment, please call our office or you can use our secure online appointment request form.

If you have questions about insurance, payments, or billing, please visit our Online Business Office.

Orthopedic Associates of Lancaster

Appointments: (717) 299-4871
Central Fax: (717) 391-2494

For your convenience, we have multiple offices in the Lancaster area to serve you. Parking is free and we also offer horse posts for our Amish population at each location. For office appointments at all locations, please call (717) 299-4871. Additional contact numbers are listed below.

Locations

Lancaster Office
170 North Pointe Blvd.
Lancaster, PA 17601

Willow Street Office
212 Willow Valley Lakes Drive
Suite 201

Willow Street, PA 17584

Spooky Nook Sports Complex
2913 Spooky Nook Road
Suite 100
Manheim, PA 17545

Phone & Fax Numbers

Phone

Fax

Fax - Spooky Nook Office only

Medication Questions or Refills 

(717) 299-4871 

(717) 391-2494

(717) 735-0151

Tests and Results 

(717) 299-4871

(717) 391-2494

(717) 735-0151

Questions about Your Care 

(717) 299-4871

(717) 391-2494

(717) 735-0151

Questions about Returning to Work 

(717) 299-4871

(717) 391-2494

(717) 735-0151

Insurance and Billing 

(717) 299-1928

Outpatient Surgery – North Pointe only  

(717) 735-6650 

Physical Therapy – North Pointe 

(717) 391-2496

(717) 391-2493

Hand Therapy – North Pointe 

(717) 517-5040

(717) 517-5041

Physical Therapy - Spooky Nook Sports

(717) 391-2490

(717) 735-0156

Physical Therapy – Willow Street 

(717) 517-5043

(717) 517-5044

Hand Therapy – Willow Street

(717) 517-5043

(717) 517-5044

Office Hours

If you have questions about your orthopedic condition or care, please call the office during regular hours and ask for your doctor’s administrative assistant. The administrative assistant can communicate patient concerns to our doctors throughout the day to get your problem resolved in a timely fashion. Should you have a problem that you consider to be an emergency during office hours, please call our office at (717) 299-4871.

Orthopedic appointments are available Monday - Friday, between the hours of 7 am and 5 pm. Hours for physical therapy, hand therapy, and MRI differ for each OAL office location.

To schedule an appointment, please call (717) 299-4871 Monday - Friday between the hours of 7:30 am and 5 pm.

IMPORTANT:
URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITIONAL FOLLOW UP IS NEEDED.

Our physical therapy office hours are:

  Lancaster
Willow Street Spooky Nook Sports
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday    
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. – 7 p.m.
8 a.m. - 12 p.m.

7 a.m. - 6 p.m.
7 a.m. - 6 p.m.
7 a.m. - 6 p.m.
7 a.m. - 6 p.m.
7 a.m. – 5 p.m.
Closed


7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 6 p.m.
7 a.m. – 12 p.m.
Closed

Our hand therapy office hours are:

  Lancaster Willow Street
Monday
Tuesday
Wednesday
Thursday
Friday
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.
7 a.m. - 7 p.m.

7 a.m. - 5 p.m.
7 a.m. - 5 p.m.
7 a.m. - 5 p.m.
7 a.m. - 5 p.m.
7 a.m. - 5 p.m.

Medical Emergencies

In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT!

IMPORTANT:

URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITIONAL FOLLOW UP IS NEEDED.

For orthopedic-related emergencies resulting in a visit to the emergency room, please notify the nurse or physician that you would prefer services from Orthopedic Associates of Lancaster to ensure that our physicians manage your care.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call Orthopedic Associates of Lancaster at (717) 299-4871 and follow the instructions to reach our answering service, which will contact the OAL physician on call. One of our physicians is available 24 hours a day to handle urgent needs and emergencies. Your call will be returned promptly. For weekends, please note:

URGENT HEALTH NEEDS THAT FALL ON A WEEKEND SHOULD BE SEEN IN THE EMERGENCY ROOM OR URGENT CARE CENTER. WE ASK THAT YOU CALL OUR OFFICE ON MONDAY MORNING TO DETERMINE IF ADDITONAL FOLLOW UP IS NEEDED.